A Lesson in Credibility

credibilityI had a little misstep in my class the other day.  I shredded the attendance sheet before I had a chance to input it into my spreadsheet.  So, I did what every trusting professor would do, I asked the students at the next class to mark whether they attended the previous class.  Then a funny thing happened.  Only one person who missed the class was truthful and marked herself absent.

Seeing this, I decided to address it in the next class.  I mentioned that trust, integrity and honesty are the paramount cornerstones of leadership and that without these attributes, it is going to be hard to get hired, keep your job and advance in the company.  I also told the class that if you did mark yourself at the class, do not come and apologize because it is hollow.  You are only doing it because you were caught.

My friends at the Colonel’s Leadership Council have a great seminar that focuses on the key attributes that people believe leaders must exhibit if they want others to follow them.   Honesty, competence, inspiration, and forward thinking are the traits most commonly associated with a leader.  However, the foundational attribute is credibility.

Credibility is simply the quality of being trusted and believed in.  However, in today’s business environment, it is very elusive.  Between claims of fake news, real news that has to be fake, and every day interpersonal situations that end with disappointment, it is harder and harder to be seen as credible.  Fewer people are walking the talk.  They tell you want you want to hear then do something else.

That is not the type of a leader I would like to follow.  I want to be led by people I can believe in, trust, and know that my best interest is near the top of their priority list.  I also would like to believe that the people I lead feel that my credibility is beyond reproach. 

If you want to be a successful leader, you need to realize that your reputation is your key leadership criterion until you are able to establish relationships and prove that you are honest, competent, inspiring and forward thinking.  Any blemish will diminish your ability to build relationships and establish credibility.

To all of the people who think you are getting away with getting in right before or leaving right after the boss, who spend all day on the internet, their smartphone or gossiping, or who are mailing in your work, know that people notice this stuff and your credibility is taking a huge hit.  And don’t be surprised when you’re passed over for that promotion.

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